More customer satisfaction without the admin

“MyHealth1st helps us focus on customers, not paperwork.”

– Leza, Anstice and Associates Optometrists

Anstice and Associates Optometrists in Christchurch has been under the current management since 2013 with a team of 15 from all across New Zealand. When they switched to MyHealth1st, they saw how much easier it was to operate their business using an online booking platform — simultaneously reducing time-consuming admin tasks as well as freeing up valuable time.

Leza from Anstice and Associates Optometrists shares why MyHealth1st is an important asset to their practice.

30 existing patients using online bookings each month rather than calling

75% of online bookings placed during clinic hours

15 new patients per month delivering exceptional return on investment

Patients can book appointments at their leisure

Anstice and Associates Optometrists are not only enjoying the benefits of simplifying their day-to-day practice operations, patients are reporting how convenient it is to book their appointments at a time that best suits them.

Since more and more bookings are made after hours using any device via MyHealth1st OnlineAppointments, Anstice and Associates Optometrists have noticed that bookings are now even easier. Online bookings have become an essential part of the practice relieving staff from phone duties and letting them focus more on each patient, face-to-face.

Learn more about OnlineAppointments

Faster patient recalls, the smarter way

In the past, recalls for Anstice and Associates Optometrists took up too much valuable time and money spent using more traditional and slower methods. The team is thrilled about MyHealth1st EasyRecall being part of their booking system as it uses a fraction of customer recall time with sometimes more than twice the results. Clients are even more responsive with SMS recall — with many patients booking almost immediately after receiving a text.

Caring for children’s eyes and helping them learn is at the forefront of the business and MyHealth1st has empowered their ability to care for patients. MyHealth1st EasyRecall automatically invites patients to book their next eye test, ensuring the continuity of health care. What’s more, after clients make a booking, it automatically synchronises with their digital calendar, helping them organise their life in the simplest way possible.

Learn more about EasyRecall

“EasyRecall is so much easier — it’s such a positive experience for everyone.”

MyHealth1st is here
to support your practice

OnlineAppointments and EasyRecall integrate with existing practice management software that practices already have in place. So for Anstice and Associates Optometrists, it was a relief to know that MyHealth1st easily integrated with their systems.

Join Anstice and Associates Optometrists and a growing number of Optometry practices across New Zealand, benefitting from the MyHealth1st digital engagement platform.

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